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Automations
Automate your customer journey
WhatsApp Automations — Overview
Trigger personalised WhatsApp message sequences automatically when contacts are added, tagged, or book appointments.
How automations work
Triggers, actions, delays, and conditions.
Email Automations — Overview
Send automated personalised emails when contacts are tagged, added to a list, or their subscription changes.
Text Message node
Send a personalised plain-text WhatsApp message with merge tags inside an automation.
Setting up a subscription reminder
Auto-renew flow for coaches, studios, and subscription businesses.
Button Message node
Send a WhatsApp message with up to 3 reply buttons and branch the automation based on which one the contact taps.
List Message node
Send a WhatsApp scrollable list with up to 10 selectable rows and branch the flow based on the contact's choice.
Media Message node
Send an image, video, or document as part of a WhatsApp automation — pick from your Media Library.
Send Template node
Send a pre-approved Meta WhatsApp template from an automation — works outside the 24-hour window.