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Help Center/Bot Flows/Sending messages: every message type
Bot Flows

Sending messages: every message type

Text, Button, List, Media, Send Template, and Form — which ones wait for a reply and branch, and which just send and move on.

Related articles

Bot Flows: the basics

What a bot flow is, the three building blocks, how branching works, and how to build your first one.

Triggers: what starts a bot flow

All four triggers — Keyword Match, Button Reply, Contact Added, Tag Applied — and the rules for which flow wins when more than one could match.

Actions & logic: the rest of the toolkit

Wait/Delay, Add Tag, Remove Tag, Add to List, Condition, and Jump to Flow — the blocks that don't send a message but shape how the flow runs.